Shipping policy
Welcome to Earthly Threads' shipping information center! We're all about making your shopping experience smooth, transparent, and eco-friendly. Below, you'll find everything you need to know about how we get your comfort-driven, sustainable products to your doorstep.
Shipping Schedule
We ship Monday through Friday, from 6 AM to 3 PM EST. Orders placed over the weekend or during holidays will begin processing on the next business day.
Order Processing Time
We aim to get your order packed and ready within 1-2 business days.
Shipping Costs
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Enjoy free shipping on orders over $100 (after any discounts).
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Orders under $100 will have a flat rate based on weight and destination, calculated during checkout.
Shipping Carriers
We ship with USPS, UPS, or FedEx to ensure you get the best available rates. Most shipments go out with USPS for its affordability and reliability.
Transit Times
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Standard Shipping: Typically takes between 2-7 business days within the continental US.
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Expedited Shipping: If you need your items faster, expedited shipping options are available at checkout. Please note, expedited shipping starts after your order has been processed (usually within 1-2 business days).
Liability Disclaimer
We’re dedicated to delivering your order on time, but delays due to incorrect addresses or issues from carriers are beyond our control. Please double-check your address during checkout to avoid hiccups.
Additional Support
Contact Us
If you run into any issues with your delivery, your first step should be contacting the carrier handling your package—either USPS, UPS, or FedEx. They’ll often be able to provide quicker insight into the status of your delivery.
Liability Disclaimer
While we work hard to ensure a timely and smooth delivery, Earthly Threads cannot be held liable for delays or losses stemming from incorrect address entries or carrier-related issues. Always double-check your details before completing your purchase.
Contact and Assistance
For further assistance, we're always here to help. If you need more support after checking with your carrier, please feel free to email us directly at info@earthlythreads.com
